Dubai Islamic Bank enhances access to ‘alt’ services by integrating with UAE PASS

Dubai Islamic Bank enhances access to ‘alt’ services by integrating with UAE PASS

As part of its endeavours to enhance customer convenience and security, Dubai Islamic Bank (DIB) has announced the integration of its DIB ‘alt’ services on mobile and internet banking with UAE PASS, the first secure unified national digital identity solution for the UAE.

All registered users of DIB ‘alt’ mobile & internet banking can now experience a hassle-free and secure login process via UAE PASS. This alternative login mechanism serves as a seamless replacement for conventional user ID/password and debit card number/pin-based logins. With a simple tap, DIB customers can access a wide range of banking services, empowering them to manage their finances conveniently and securely.

“This integration of UAE PASS into DIB ‘alt’ services marks a significant milestone in our digital transformation journey,” said Musabbah Al Qaizi, Chief Digital Officer at DIB. “As a customer-centric bank, we continuously invest in cutting-edge technology to provide our customers with the best and most simplified banking experience. This collaboration with UAE PASS reflects our commitment to delivering innovative solutions that simplify our customers’ banking journey while ensuring the highest standards of security”.

DIB’s association with UAE PASS reaffirms its commitment to actively driving the adoption of state-of-the-art technology & partnering with key government entities to promote strategic initiatives.

“UAE PASS will empower our customers with seamless authentication through smartphone-based technology. In perfect alignment with the UAE government’s vision for digital transformation and the elimination of outdated paper transactions, we embark on a shared journey to shape a future where convenience, security, and sustainability harmoniously converge,” Al Qaizi added.

DIB ‘alt’ is full service digital banking that enables customers to fulfill day-to-day banking needs through accessible and convenient digital channels with 135+ services available through the DIB ‘alt’ mobile, DIB ‘alt’ online, DIB ‘alt’ on WhatsApp or via any DIB ATMs.